Privacy Policy and Procedures

Collection and use of your data

We require you to provide information such as your age, address, employment details and any other key demographics as part of your enrolment. This information is used to register you with awarding bodies.

We also collect information from you which is used as part of your assessments to prove competency against learning outcomes and assessment criteria. We also collect information about our staff such as personal information, qualifications, right to work as part of meeting regulatory conditions. This information is used strictly for the purpose it was collected for and is not shared with any other third parties. We also collect information regarding the use of our services such as access of our website for training and quality assurance purposes.

Storage on information

All electronic information is stored on our computer systems securely. We utilise secure certificates and under industry protections on our systems. A username and password is needed to access this information. All paper-based information is also stored securely in locked rooms. We will keep information about your enrolment, registration and certification for at least 3 years or any other duration stipulated by our regulators.

Your rights and access

You can ask to access the information we have collected by sending an email to our data protection officer (dpo@coursetopia.co.uk). We aim to acknowledge your request within 48 working hours. Your data will be processed within 28 days.