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Advice and Guidance Level 3

Level 3 Certificate in Information, Advice or Guidance

This qualification is aimed at practitioners who provide information, advice or guidance in a professional capacity. The course will explore, the skills, roles and responsibilities required to be an effective practitioner. This course applies to practitioners working as Careers Adviser, Employment Adviser, teachers, mentors or Employability Tutor, Customer Service Adviser, Help-desk Adviser, Counsellor, Housing Support Officer, Debt Adviser among many other roles.

The qualification is related to the National Occupational Standards (NOS) for Advice and Guidance (2006) developed by ENTO. Both qualifications also provide a significant amount of knowledge, understanding and skills development that underpins occupational competence in information, advice or guidance as identified in the Matrix Standards. Those units which have been developed for learners working in an advice or information giving role in schools and colleges have been mapped to New Professional Standards for Teachers, Tutors and Trainers.

The course has a 168 guided learning hours requirement. The total qualification time is 240 hours. You are usually expected to complete this course within 8 to 15 weeks.

Course Structure of the Advice and Guidance Course

In order to achieve the Level 3 Certificate in Information, Advice or Guidance qualification you will need to complete the following 7 units and achieve a minimum of 24 credits:

Unit Title Credits
1 Applying Interaction Skills for Information, Advice or Guidance 6
2 Information, Advice or Guidance - Principles and Practice 3
3 Managing, Accessing and Creating Information Resources in Information, Advice or Guidance 3
4 Providing Information to Clients 3
5 Reflecting on Own Practice in Information, Advice or Guidance 3
6 Referral in Information, Advice or Guidance Practice 3
7 Operating within Networks to Support Information, Advice or Guidance 3

It is possible to select alternative units instead of units 3 to 7 subject to negotiation. Additional charges might apply.

Course Delivery and Support for this Advice and Guidance qualification

The course is delivered by either blended learning or as classroom based. You are expected to meet all course requirements regardless of the method of delivery. There should be evidence of learning and meeting all the assessment criteria.

Fast track is also available to candidates who can work at a faster pace and have access to learning opportunities. You will also be expected to have the capacity to meet all course requirements within a shorter time scale and ideally have evidence of prior learning.

Classroom (Face-to-face Classes or Workshops)

This is the ideal course delivery as it allows all practical requirements to be demonstrated and observed in real time. All course requirements will need to be completed within the classroom.

Blended Learning

This mode of learning is ideal for candidates who want to complete part of the course by distance learning. All practical requirements of the course will need to be demonstrated or carried out either during classroom attendance or observed in real time by video.

Online (Distance Learning)

This mode of learning is ideal for candidates who want to complete the course entirely or mostly by distance learning. Evidence of practice will however need to be provided in the form of work products, expert witnesses, observations or any other appropriate and suitable method that demonstrates your competency.

All candidates will be allocated an assessor on enrolment and given access to coursework, resources and learning opportunities. Course events include forums, web conferences, and face-to-face sessions.

How long is the course?

We are often asked how quick someone can complete this course? This depends on a number of factors which includes your own commitment, the quality of your evidence, time, learning and assessment opportunities and your ability to study at a high level.

Candidates joining the course with evidence of prior learning and credits from other qualifications will obviously be able to complete quicker than someone without. If you invest more time on the course such as 15 hours a week then you will most likely complete earlier compared to someone who commits less time. On the other hand if you find yourself needing more time than the curse duration you can negotiate for more time during your initial assessment planning. You can also apply for extensions.

Please bear in mind that you will be required to evidence learning and participate in course activities. This is a regulated qualification that will be quality assured and monitored by awarding bodies and Ofqual. We however expect you to complete the course within 8 to 15 weeks.

Entry Requirements for this IAG Course

This course is open to anyone working in a setting that requires advice and guidance. You will need to be at least 16 years old. You will be expected to have basic numeracy, literacy and IT skills in line with national occupational skills for care workers.

You are also expected to be committed and serious about achieving the qualification. All candidates (learners) should have access to the internet and a word processor.

Assessment of this Level 3 IAG Course

The Level 3 Certificate in Information, Advice or Guidance (RQF) is assessed by a portfolio of evidence which you have to compile and submit at the end of the course. You will be expected to complete some course work and participate in a number of assessment activities such as recorded discussions. Majority of your assessments will take in your workplace where a holistic approach will be taken to record your natural work activities and practice which will then be linked to the assessment criteria.

What can l do after completion?

The qualification can be used in its entirety. You can go on to complete the Level 4 NVQ Diploma in Advice and Guidance or other higher qualifications.

Enrolment (Costs and Signing up)

Please only book if you fully meet all course entry requirements and feel ready to commit some time to achieve the qualification.

The course fee includes registration, support, tutorials, access to resources, assessments, quality assurance and certification. There are no hidden fees.

You are only enrolled when we receive payment for your booking. Payment is normally expected within 5 days from your booking. We are however flexible with corporate bookings where payment terms can be extended subject to arrangement. We also consider alternative customised instalment terms subject to negotiation. Please feel free to propose payment arrangements that suit your needs.

The full cost of the course is £615. You can also use a payment plan by making a deposit of £160 and three monthly instalments. Each instalment will be £160.



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