The Level 3 Award in Information, Advice or Guidance is aimed at providing learners with an understanding of the role and responsibilities of working where advice is provided. This includes the skills of negotiation, communication, wider skills, networking to meet needs. This course applies to practitioners working as Careers Adviser, Employment Adviser, teachers, mentors or Employability Tutor, Customer Service Adviser, Help-desk Adviser, Counsellor, Housing Support Officer, Debt Adviser among many other roles.
The course has a 63 guided learning hours requirement. The total qualification time is 90 hours. You are usually expected to complete this course within 3 to 8 weeks.
In order to achieve the Level 3 Award in Information, Advice or Guidance qualification you will need to complete the following 2 units and achieve a minimum of 9 credits:
| Unit | Title | Credits |
|---|---|---|
| 1 | Applying Interaction Skills for Information, Advice or Guidance | 6 |
| 2 | Information, Advice or Guidance - Principles and Practice | 3 |
The course is delivered by either blended learning or as classroom based. You are expected to meet all course requirements regardless of the method of delivery. There should be evidence of learning and meeting all the assessment criteria.
Fast track is also available to candidates who can work at a faster pace and have access to learning opportunities. You will also be expected to have the capacity to meet all course requirements within a shorter time scale and ideally have evidence of prior learning.
Classroom (Face-to-face Classes or Workshops)This is the ideal course delivery as it allows all practical requirements to be demonstrated and observed in real time. All course requirements will need to be completed within the classroom.
Blended LearningThis mode of learning is ideal for candidates who want to complete part of the course by distance learning. All practical requirements of the course will need to be demonstrated or carried out either during classroom attendance or observed in real time by video.
Online (Distance Learning)This mode of learning is ideal for candidates who want to complete the course entirely or mostly by distance learning. Evidence of practice will however need to be provided in the form of work products, expert witnesses, observations or any other appropriate and suitable method that demonstrates your competency.
All candidates will be allocated an assessor on enrolment and given access to coursework, resources and learning opportunities. Course events include forums, web conferences, and face-to-face sessions.
We are often asked how quick someone can complete this course? This depends on a number of factors which includes your own commitment, the quality of your evidence, time, learning and assessment opportunities and your ability to study at a high level.
Candidates joining the course with evidence of prior learning and credits from other qualifications will obviously be able to complete quicker than someone without. If you invest more time on the course such as 15 hours a week then you will most likely complete earlier compared to someone who commits less time. On the other hand if you find yourself needing more time than the curse duration you can negotiate for more time during your initial assessment planning. You can also apply for extensions.
Please bear in mind that you will be required to evidence learning and participate in course activities. This is a regulated qualification that will be quality assured and monitored by awarding bodies and Ofqual. We however expect you to complete the course within 3 to 8 weeks.
This course is open to anyone working in a setting that requires advice and guidance. You will need to be at least 16 years old. You will be expected to have basic numeracy, literacy and IT skills in line with national occupational skills for care workers.
You are also expected to be committed and serious about achieving the qualification. All candidates (learners) should have access to the internet and a word processor.
