Level 2 Award in Information, Advice or Guidance
The Level 2 Award in Information, Advice or Guidance is an entry level qualification in information, advice and guidance. Focus will be on developing interaction skills and good practice. The course is aimed at practitioners who require skills and underpinning knowledge when working in a role where information, advice or guidance is provided. This course applies to practitioners working as Careers Adviser, Employment Adviser, teachers, mentors or Employability Tutor, Customer Service Adviser, Help-desk Adviser, Counsellor, Housing Support Officer, Debt Adviser among many other roles.
The course has a 48 guided learning hours requirement. The total qualification time is 60 hours. You are usually expected to complete this course within 2 to 6 weeks.